How you can detect bank overcharging

An accountant has set up a website which enables people to check if they are being done out of £400 a year.

A website has been launched this week to help customers recoup the astonishing £5bn a year banks are overcharging them. The site, which is called www.checkyourbank.com, allows you to enter your statement details online and will tell you if you have been overcharged and by how much.

A website has been launched this week to help customers recoup the astonishing £5bn a year banks are overcharging them. The site, which is called www.checkyourbank.com, allows you to enter your statement details online and will tell you if you have been overcharged and by how much.

It will also tell you if you have been undercharged or if your charges are correct. If you have been overcharged, for a fee of £12.50 the site will provide you with a report of its findings, so you have documentary evidence to take to your bank manager. It even drafts a letter you could use.

Saeid Mokhtassi, the Manchester-based chartered accountant, who set up the site, with Anthony Harrop, said: "The idea behind this is to deliver something up front. Then, if people want more information, they can have it for the cost of £12.50." That may well be worth it. Don Cruickshank's report into banking says, on average, everyone pays a massive £400 over the odds for banking services every year. Some 5,000 people clicked on to checkyourbank in the first 24 hours after it went live on Tuesday.

Mr Mokhtassi set up the site following the findings of the Cruickshank Report, which said banks make profits of between £3bn and £5bn a year which are above normal and reasonable levels of profit.

He began to think about it after his bank overcharged him by £700. Mr Mokhtassi said: "I was appalled when my bank confirmed they had made such a fundamental error, so I began to develop a system which would enable people to check their statements and see if they had been overcharged."

Checkyourbank is being developed off-line and later in the year will be backed up by a network of accountants across the country and contactable by phone.

The team, to be called the Authorised Bureaux, will be particularly well-versed in the intricacies of small business banking. Mr Cruickshank said that 72 per cent of small businesses are being overcharged consistently.

One of the major reasons for the overcharging, the report said, was the lack of competition. The UK's big four banks - Barclays, Lloyds TSB, NatWest and HSBC - hold 83 per cent of accounts generated by small- and medium-sized businesses.

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Please enter a valid email
Please enter a valid email
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Must be at least 6 characters, include an upper and lower case character and a number
Please enter your first name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
Please enter your last name
Special characters aren’t allowed
Please enter a name between 1 and 40 characters
You must be over 18 years old to register
You must be over 18 years old to register
Opt-out-policy
You can opt-out at any time by signing in to your account to manage your preferences. Each email has a link to unsubscribe.

By clicking ‘Create my account’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Register for free to continue reading

Registration is a free and easy way to support our truly independent journalism

By registering, you will also enjoy limited access to Premium articles, exclusive newsletters, commenting, and virtual events with our leading journalists

Already have an account? sign in

By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice.

This site is protected by reCAPTCHA and the Google Privacy policy and Terms of service apply.

Join our new commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in