Netflix email scam hits millions of subscribers

The message had the subject line: 'Your suspension notification'

Jack Shepherd@JackJShepherd
Tuesday 07 November 2017 11:50
0 comments

An email scam has been targeting Netflix subscribers, hoping to gather personal information and payment details from those who use the streaming service.

Account holders around the world have been sent a well-crafted email, designed to look official, asking them to update their account information otherwise be suspended.

Coming with the subject line “Your suspension notification”, the email contains a link to a fake Netflix page which asks for log-in information and card details.

According to MailGuard, while the body of the malicious email remains the same for everyone, the sender field shows the intended victim’s name, personalising the message to make it more believable.

The publication posted an image of the rather convincing email where the recipient field failed to name the receiver, instead putting in a placeholder.

When users click on the “restart membership” button, they are taken to a bogus website that uses Netflix imagery, including a still from Netflix show The Crown.

The scam has targeted Netflix’s 110 million subscribers. The company posted a statement saying they take "the security of our members' accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members' accounts secure.

“Unfortunately, these scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information."

Comments

Share your thoughts and debate the big issues

Learn more

Delete Comment

Are you sure you want to delete this comment?

Report Comment

Are you sure you want to mark this comment as inappropriate?

Please be respectful when making a comment and adhere to our Community Guidelines.

  • You may not agree with our views, or other users’, but please respond to them respectfully
  • Swearing, personal abuse, racism, sexism, homophobia and other discriminatory or inciteful language is not acceptable
  • Do not impersonate other users or reveal private information about third parties
  • We reserve the right to delete inappropriate posts and ban offending users without notification

You can find our Community Guidelines in full here.

Create a commenting name to join the debate

Create a commenting name to join the debate

  • Newest first
  • Oldest first
  • Most liked

There are no Independent Premium comments yet - be the first to add your thoughts

Please be respectful when making a comment and adhere to our Community Guidelines.

  • You may not agree with our views, or other users’, but please respond to them respectfully
  • Swearing, personal abuse, racism, sexism, homophobia and other discriminatory or inciteful language is not acceptable
  • Do not impersonate other users or reveal private information about third parties
  • We reserve the right to delete inappropriate posts and ban offending users without notification

You can find our Community Guidelines in full here.

Create a commenting name to join the debate

Create a commenting name to join the debate

  • Newest first
  • Oldest first
  • Most liked

There are no comments yet - be the first to add your thoughts